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AI Agents

An AI employee that never sleeps.

A custom AI agent trained on your data — answers customers, processes requests, and integrates with your systems. 24/7, Bulgarian and English.

What you get

Trained on your knowledge base

Documents, FAQs, policies, product catalog — the AI knows exactly what it needs to know.

Multichannel communication

Messenger, WhatsApp, email, site chat — one AI agent across every channel.

Human handoff for complex cases

The AI knows its limits — when something is beyond its reach, it hands off to a human with context.

Analytics and continuous learning

See what questions come in, where the AI is weak, and how to improve it with new data.

Who this is for

01

Businesses with heavy customer inquiry load

If your team answers the same questions day after day — the AI agent is your answer.

02

Online stores with high support volume

Order status, stock, returns — the AI agent handles 70%+ without human intervention.

03

Training organizations and courses

Questions about curriculum, enrollment, certificates — an AI agent that knows your program inside out.

How we do it

01

Data discovery

We collect and structure your business's knowledge — FAQs, docs, product data.

02

Training

We configure the AI agent with RAG architecture over your data.

03

Integration

We connect to your channels — Messenger, WhatsApp, email, CRM.

04

Monitoring

We track answer quality and fine-tune weekly.

Real example
24/7

coverage, no missed customers

AI agent for customer service

We build AI agents for Bulgarian businesses that handle typical inquiries around the clock — from insurance questions to e-commerce support.

Investment

An AI agent with training and integrations is a one-time fee plus a monthly subscription for API, hosting, and support.

Frequently asked questions

Modern models (Claude, GPT-4) speak excellent Bulgarian — they understand idioms, formal register, and technical terms. No machine translation.

We configure human handoff — the AI passes the conversation to a human with full context. It does not invent answers.

Yes, there is an admin panel for adding or editing documents and FAQs. Changes are live in minutes.

Messenger, WhatsApp, Telegram, email, site chat, Slack — any popular channel with an API.

Rule-based chatbots follow a decision tree. An AI agent understands context, remembers the conversation, and gives useful answers even to questions you did not anticipate.

The starter package — AI chatbot setup, one automated workflow and email integration — is €199 one-off plus €19 per month; an agent with CRM integration and up to 5 workflows is €499 plus €49 per month. Model API costs are billed separately, typically €30–150 per month for a mid-sized business.

Continue exploring

Want an AI employee for your business?

Free consultation — show us your data and processes and we'll show you what an AI agent can do.

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